FAQs

Each stone will have Fluorescence guaranteed at NIL – MEDIUM maximum.

We source diamonds from all over the world from diamond manufacturers that comply with the United Nations Kimberley process in order to affirm all stones are conflict free.

Each certificated stone will come with its own GIA Certificate, with a minimum Symmetry, Polish & Cut of VERY GOOD & Fluorescence guaranteed at NIL – MEDIUM maximum.

GIA reports represent the highest standard of reliability, consistency and integrity, giving you that extra peace of mind when purchasing your perfect ring.

We will be in contact upon receipt of your order to confirm a delivery time, The majority of our items take approximately 15 to 20 working days to be made.

Your ring will arrive beautifully packaged by fully insured Royal Mail Special delivery by 1pm and will require a signature upon receipt.

In the event you wish to change/cancel your order, please contact us directly at [email protected] and our sales team can assist you.

Your ring will come with a 12month guarantee.

Not to worry! Your first resize is always free of charge if within your 30 days exchange policy.

This shouldn’t happen! But if your ring arrives damaged, please contact us as soon as possible & we will arrange the return and replacement.

Should you be required to return your item for a repair, do contact us directly and we will provide you with the returns details for Royal Mail delivery, please note we do not cover this cost.

To keep your ring looking its best, try to clean it once a week. That's enough to keep everyday oil and build-up at bay. About twice a year, however, it's good to take it to be cleaned at your jeweller, even more often if your ring has been exposed to a high level of debris

To keep your ring sparkling, clean it often to remove lotions, skin oil, and everyday dirt, which cloud it. You can soak the ring in warm water and mild dishwashing liquid, and scrub with a soft toothbrush. Any brand-name jewellery cleaner is another good option.